Description
CONTENT:
- Introduction to credit control /Collections
- Collection Communication and personal skills
- Collection Methods and Techniques
- Documentary Collections – Export, consumer & Trade Credit
- Collection policy, procedures, services and Measurement
- Application of Debt Re-arrangement schemes
- Computerised collections and management system
- Risks Associated with Debt Collection
- Collections – Regulation and industry Framework
Kiogora Emma –
The CCP materials exceeded my expectations! They are well structured and easy to digest, which has made my studying less stressful for me as an adult learner.